Frequently asked questions:
1. What are the Season, Shoulder Season, and Off season dates?
*The high season is June through September.
*Shoulder
season is the wonderful weather months of fall (October)
and the spring (May). Still perfect weather and sunshine, but save
money during this time!
*Off season
is the unreliable weather months of November through April. Save a
lot of money! Enjoy a winter storm, with wonderful sunshine between each storm!
2. Why do you list a cleaning fee separately? why not have it included?
Since we get only a small percentage of the rent, we have to
separate out the cleaning fee and make
it a separate item. We offer a discounted cleaning service for those who
want to save some money
by doing a few things themselves before they leave. This is what is
charged on your original bill, then
if you have chosen the full clean instead because you would prefer that we do
those items, that additional
amount will be added
to your bill after checkout.
3. Why do you need to know our arrival time?
Since we check our guests into the homes in person, we
need to know what time you will be arriving, as
you may be the only arrival that day, or we may have many arrivals and we need
to plan to have someone
to be available when you call. We need to make a schedule based on when
the guests are arriving on
a given day. We ask that you make a call 30 minutes out
so we can get our checkin host
ready to drive to the house and to be there when you arrive so that you will not
have a waiting time.
4. Why do you not offer refunds in the Season and Holidays if my plans change?
If it was a hotel with 200 identical rooms, then that would be possible.
Instead, you are renting someone's home, and
they have taken it off of the rental availability to rent it to you. Most
reservations come in months in advance
and if you have rented the house and cancel at a later date, it is probably not
possible any longer to find another
renter for the dates you have rented for yourself. It is better to
wait until your plans are firm before you rent a house.
5. Why are your pet friendly houses
different from other pet friendly rentals?
We try very hard to keep our homes beautiful and clean, without any pet odors or
pet hair. To do this we have to
ask our pet owners to follow a few guidelines, and we do a lot of extra cleaning
to make sure our houses are pristine.
Almost all pet owners notice the difference right away, and appreciate the extra
effort we put into our houses!
6. What sets your houses apart
from other vacation homes I may have rented?
We are lucky to represent the finest homes on the Oregon coast. If we
offer you a cabin, it will be the best cabin available
anywhere. If we represent a cottage, it will be the best cottage
available, and if it is a home, it will be the finest in it's category!
We have the Unique Beach House category for the truly original, truly fine beach
houses, the best of the Oregon coast.
We are completely hands-on, and the finest homes deserve this extra attention.
This is what we offer to you.